Uniti AI
Uniti AI delivers AI-powered sales and support agents built for self-storage operators. By responding to leads in under 90 seconds and increasing conversion rates by 20% or more, Uniti helps storage facilities fill more units and retain happier tenants with less effort from your team.
What sets Uniti apart
At Uniti AI, we built our platform specifically for self-storage operators. Self-storage is a high-volume, inquiry-driven business where every missed lead or unanswered support question can mean an empty unit or a tenant at risk of leaving.
Our AI agents engage prospective and current tenants instantly across email, SMS, WhatsApp, web chat, and voice. They qualify inquiries, answer questions, guide customers toward booking a unit, and resolve common support requests automatically. The system can also assist with payment reminders and collections, helping operators recover overdue balances without adding manual work.
Operators can customize discovery questions, tone, and escalation rules so every interaction reflects their facility’s brand and operating style. We integrate directly with your facility management system, ensuring the AI always works with accurate, real-time data.
Uniti AI can also follow up with satisfied tenants to request reviews, helping facilities build stronger online reputations and attract more new customers.
The result is more move-ins, improved collections, less manual follow-up, and a smoother experience for tenants.
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Operating area
North America
Asia-pacific
Europe
How Uniti works with Storeganise
When a prospective tenant reaches out — via your website, email, SMS, or WhatsApp — Uniti responds instantly with accurate unit availability, pricing, and promotions pulled directly from Storeganise. The AI agent qualifies the lead and drives them toward a reservation, automatically. For existing tenants, Uniti handles account questions, billing, access hours, and support inquiries the same way — conversationally, accurately, and without putting anything on your staff. When any conversation needs a human, Uniti escalates in real time. Storeganise stays the source of truth throughout.
FAQs
How quickly does Uniti respond to storage inquiries?
Uniti AI responds to leads in under 60 seconds, 24/7 — so no inquiry goes unanswered, even outside office hours.
What channels does Uniti support?
Uniti engages prospective tenants across email, SMS, WhatsApp, website chat, and voice — meeting them wherever they reach out.
Can I customize the AI agent for my facility?
Absolutely. You can tailor the agent’s qualification questions, tone, messaging style, and escalation rules to match your facility’s brand - no coding required.
What happens when a lead needs to speak to a human?
Uniti detects signals like frustration or a direct request to speak with someone, and escalates the conversation to the right team member in real time via email, SMS, or group text.
Does Uniti work with my existing Storeganise setup?
Yes. Uniti integrates directly with Storeganise, pulling live facility data so your AI agent can accurately answer questions on unit availability, pricing, promotions, and more - no duplicate data entry needed.
Seamless integrations
Explore our Add-ons and Integrations page to discover powerful tools that connect effortlessly with our award-winning platform. Unlock new features, and streamline operations.