How Uniti works with Storeganise

When a prospective tenant reaches out — via your website, email, SMS, or WhatsApp — Uniti responds instantly with accurate unit availability, pricing, and promotions pulled directly from Storeganise. The AI agent qualifies the lead and drives them toward a reservation, automatically. For existing tenants, Uniti handles account questions, billing, access hours, and support inquiries the same way — conversationally, accurately, and without putting anything on your staff. When any conversation needs a human, Uniti escalates in real time. Storeganise stays the source of truth throughout.

What sets Uniti AI apart

At Uniti AI, we built our platform specifically for self-storage operators. Self-storage is a high-volume, inquiry-driven business where every missed lead or unanswered support question can mean an empty unit or a tenant at risk of leaving.

Our AI agents engage prospective and current tenants instantly across email, SMS, WhatsApp, web chat, and voice. They qualify inquiries, answer questions, guide customers toward booking a unit, and resolve common support requests automatically. The system can also assist with payment reminders and collections, helping operators recover overdue balances without adding manual work.

Operators can customize discovery questions, tone, and escalation rules so every interaction reflects their facility’s brand and operating style. We integrate directly with your facility management system, ensuring the AI always works with accurate, real-time data.

Uniti AI can also follow up with satisfied tenants to request reviews, helping facilities build stronger online reputations and attract more new customers.

The result is more move-ins, improved collections, less manual follow-up, and a smoother experience for tenants.