BILLING & COLLECTIONS

Self-storage billing software that bills and collects for you

Automate invoicing, reminders, retries and lockouts for hundreds of tenants, so rent lands on time, every time, without you or your team chasing it.

Get paid on time, without the chasing

Set billing once, collect forever

Automated invoice generation, charging and retries run on the schedule you set. New and recurring billing happens without anyone lifting a finger. 

Automated billing schedule showing recurring invoices, charge dates and retry settings

Chase late payments automatically

Smart reminders trigger at the intervals you choose, late fees apply based on your rules, and overdue cards retry on their own.

Reminder sequence timeline with escalating late-fee steps

Lock out overdue tenants on your terms

Units lock automatically once payment is overdue, after the grace period you set. Access returns the moment the balance clears.

Unit status switching to locked after grace period with an overdue balance shown

Bill your way, in any market

Fixed monthly billing dates, pro-rated move-ins, multi-currency, and custom tax rates by location, and let Storeganise handle them automatically across every site.

Billing settings showing billing date, proration, tax rate and account code fields

Trusted by thousands of self-storage facilities in 50+ countries

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Finance tools that keep cash flowing

Stop spending hours on invoices and chasers, when Storeganise can bill, remind and sync for you.

Multiple payment gateways

Use Stripe, Fortis, Mollie or any other processor you like.

Smart reminders

Trigger dozens of customizable emails at your set intervals.

Charges and refunds

Handle recurring or one-time fees, credits and refunds in one place.

Manual payment tracking

Easily record cash and check payments when you need to.

Flexible discounts

Create percentage or fixed discounts and set expiration dates.

Realized revenue model

Allocate prepayments automatically each month to improve reporting.

FAQs

What is self-storage billing software?

Self-storage billing software automates the invoicing, payment collection and reminders for your tenants, so recurring rent is charged, retried and synced without manual work. Storeganise builds billing, collections and accounting sync into the same platform you use to run your sites, so you can bill hundreds of tenants on time without spreadsheets or a separate tool.

How do I automate self-storage invoicing and payments?

Set your billing dates, rates and rules once. Storeganise generates invoices, charges the card or bank account on file, retries failed payments, and sends receipts automatically on every cycle. Pro-rated move-ins and move-outs are handled for you.

How do I handle self-storage late fees?

You set the late-fee rules, and Storeganise applies them automatically when a payment is overdue. Smart reminders go out at the intervals you choose, late fees are added on schedule, and failed cards retry on their own, so collections happen without your team chasing tenants by hand.

What is an overlock, and how do automatic lockouts work?

An overlock is when a tenant's unit is locked for non-payment until they settle the balance. In Storeganise, units lock automatically once payment is overdue, after the grace period you set, and unlock the moment the balance clears. Every step is recorded in the audit trail.

What happens when a tenant's payment fails?

Storeganise retries failed payments automatically on your schedule and triggers reminder emails to the tenant. If the balance stays overdue, late fees and automatic lockouts apply based on the rules you set, so you don't have to track it by hand.

Can I record cash and check payments?

Yes. Manual payment tracking lets you record cash, check or bank transfer payments alongside automated card collections, so every payment method shows up in one ledger.

Which payment gateways does Storeganise support?

Storeganise connects with Stripe, Fortis, Mollie and other leading gateways, with no vendor lock-in. You choose the processor that fits your market, and Storeganise handles the recurring charges, retries and refunds.

Does Storeganise sync with my accounting software?

Yes. Two-way integrations with Xero, QuickBooks and other accounting platforms sync your invoices and payments automatically, and custom tax rates and account codes keep everything categorized correctly by site, unit type or service.

Does Storeganise help with the lien and auction process?

Storeganise automates the steps that lead up to a lien sale: overdue reminders, automatic lockouts, and a full audit trail of every notice and charge. Lien and auction rules vary by state and country, so the legal process stays with you, but the documentation and tenant communications are handled in one place.

How much admin time does automated billing save?

Operators running automated billing report saving upwards of 30 hours a month on manual invoicing and collections. Nyborg Møbelhotel in Denmark used automation to run a high-margin operation with very little admin.

GET STARTED

Ready to connect, automate and scale your way?

See how Storeganise helps your self-storage operations run smarter, so you and your team can grow your business, not your workload.