The Lumio Add-on installs at the business level and connects every Storeganise site to your Lumio voice agent in a single setup. Operators import their sites from Lumio's dashboard, and Lumio syncs tenant, unit, lease, and invoice data in real time. When a customer calls, the agent pulls live data from Storeganise to answer questions, take payments, or retrieve gate codes — and writes any changes back through Storeganise's API.

Only when you explicitly enable it to. By default, Lumio reads tenant, unit, lease, and invoice data to power the voice agent. Optional actions — such as taking a payment, scheduling a move-out, or sending a gate code — can be enabled per facility, and every write goes through Storeganise's API so it is fully auditable on your side.

No. Lumio is built to work alongside your team. The voice agent handles high-volume, repetitive calls — payments, gate codes, basic inquiries — and transfers to a human whenever a caller asks for one, the situation is sensitive, or the request falls outside the agent's scope.

Yes. One Add-on install covers every site in your Storeganise business. You import each site as a Lumio facility from a single screen, and you can toggle Lumio on or off per site using Storeganise's standard Add-on controls.

Under five minutes. Install the Add-on, paste your Lumio Organization ID, and import your sites from the Lumio dashboard. Full setup instructions are available at https://www.lumiostorage.com/docs/storeganise-setup.

Lumio currently operates across North America nationwide, with active expansion underway across Europe and South America. Contact the Lumio team to confirm availability in your region.