Product overview
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[TENANT COMMUNICATIONS]
Automated tenant communications, in their native language
Send the right reminder, receipt or update at the right moment, by email or SMS, in over 20 languages, without writing and translating each one by hand.
Every message handled for you
Reach tenants by email or SMS
Send invoices, reminders, receipts and updates by email or text, through the channels your tenants actually check.
Speak their language
Reach every tenant in their own language, with 20+ supported and new ones added in days.
Set it once, send forever
Automated reminders and notifications trigger at the intervals you set, from move-in welcome messages to payment due and access updates.
Make every message yours
Customize dozens of email templates with your branding, tone and wording, so every message looks and sounds like you.
Two-way conversations
A central messages area at site and customer level lets you read and reply to tenants in conversation threads, so the full history sits in one place instead of someone's inbox.
Site-wide announcements
Send a one-off email broadcast to every tenant at a site, for sudden closures, maintenance or any notice they need right away.
Trusted by thousands of self-storage facilities in 50+ countries
Communication that keeps tenants happy
Clear, timely messages reduce missed payments and support calls, and they run without adding to your team's day.
Customizable email templates
Edit dozens of templates to match your brand and voice.
SMS messaging
Reach tenants by text for time-sensitive updates.
Multilingual support
Message tenants in 20+ languages automatically.
Automated reminders
Trigger the right message at the right moment, every time.
Branded messaging
Every email and notification looks and sounds like you.
Move-in to move-out
Cover the whole tenant journey with one set of rules.
FAQs
How do I communicate with self-storage tenants?
Storeganise sends tenant communications automatically from one platform, by email and SMS. Invoices, reminders, receipts, welcome messages and access updates go out on the schedule you set, in the tenant's language, so you stay in touch without writing each message by hand.
Can I send automated reminders to tenants?
Yes. Automated reminders trigger at the intervals you choose, for payments due, overdue balances, move-in details and more. You set the rules once and Storeganise sends the right message at the right time.
Does Storeganise support SMS messaging?
Yes. Connect Twilio to send SMS notifications and reminders alongside email, so time-sensitive messages reach tenants on the channel they check most.
Can I message tenants in different languages?
Yes. Storeganise supports 20+ languages, with new ones added in days, so each tenant receives communications in their own language automatically. This is a strong fit for bilingual markets where customers expect to be served in their first language.
Can I customize the email templates?
Yes. Edit dozens of email templates with your branding, tone and wording, so every message looks and sounds like your business rather than a generic system email.
What tenant notifications can Storeganise send automatically?
Storeganise can send welcome messages, move-in & move-out notifications, invoices and receipts, payment due and overdue reminders, access updates and rate-change notices and more, all triggered automatically by what happens on the account.
GET STARTED
Ready to connect, automate and scale your way?
See how Storeganise helps your self-storage operations run smarter, so you and your team can grow your business, not your workload.