Keep-it: Embracing fully automated self storage management with Storeganise

Discover how Carola Acum transformed her business in Puerto Rico with Storeganise's automation functionality, integration efficiency and straight-forward online booking engine.

big tree in self storage car park

Company Information



Introduction

In today’s fast-paced world, the importance of efficiency and automation cannot be overstated, especially for business owners. Carola Acum, a thriving storage business owner from Puerto Rico, shares her transformative experience with Storeganise, a platform that has significantly optimized her operations.


It's a no brainer if you want to make a specific gross profit, you really need to go fully automated.. -- Carola Acum, Owner, Keep-it



From humble beginnings to efficient operations

Carola started her storage business to cater to people who needed a place to store their belongings in Puerto Rico, especially those who were not always present. “The initial idea of my business was providing a storage facility to people that are not 100 percent here, but they need to store their things,” she explains. Her vision extended beyond personal storage to commercial businesses needing a secure place for their inventory. The convenience of 24/7 access became a cornerstone of her service, allowing customers to access their stored items whenever they wanted.

Discovering Storeganise: A game changer

When Carola decided to streamline her business, she meticulously defined her requirements and embarked on a quest for the perfect solution. This search led her to Storeganise. “I saw all the business requirements and I tried the trial that you provide and everything matched perfectly,” she recalls. The platform’s ability to integrate seamlessly with her access control system (PTI) in Puerto Rico was crucial.


"So, for me, the advice is go and try it. You have a trial period too, the cost is super reasonable, you're not going to lose anything trying. Just try to be open, try to see if you can adapt your operating procedures to what Storeganise provides, so everything goes seamless. “ -- Carola Acum, Owner, Keep-it



Key features that made the difference

Several features of Storeganise stood out for Carola, making it an indispensable tool for her business:

  • 24/7 Access: “The main thing is because I wanted 24/7 access for tenants,” Carola emphasizes. The integration with a reliable access control system was non-negotiable.
  • Automated Billing: “I didn’t want to be dealing with the billing because that’s certainly a problem,” Carola states. Storeganise’s integration with Stripe streamlined her billing process, allowing her to focus on business growth.
  • User-Friendly Customer Portal: “It’s so easy to use, even a child can use it!” Carola realises how the intuitive design of the customer portal, which accommodates users of all ages, increases online bookings
  • Outstanding customer support: Carola highly values the responsive customer support provided by Storeganise. “Anytime I have an issue or a situation, the response rate is really awesome,” she says.

Download the ultimate Self Storage e-book

Everything you need to know about setting up your self-storage facility.

Download for FREE



Advice for prospective users



When considering Storeganise, Carola strongly recommends it for those aiming to achieve specific gross profit goals through full automation. She understands some might hesitate, thinking their market isn’t ready for complete automation, but she believes that customers will adapt to user-friendly solutions with proper support, making the transition seamless.

Carola advises business owners to take advantage of Storeganise’s free trial period, highlighting its reasonable cost and the minimal risk involved in trying it out. She also emphasizes the system’s flexibility, encouraging owners to explore and adapt to the various alternatives it offers, as it will ultimately prove beneficial.


Looking ahead

Future plans that Storeganise has enabled include expanding her operations within her current site and exploring new markets, possibly in Florida. There’s no doubt of her commitment to leveraging Storeganise to expand and automate her self storage business.


Conclusion: A partnership for growth

Carola Acum’s journey with Storeganise highlights the transformative power of automation and efficient management systems. Her experience serves as a testament to the platform’s capability to support business growth and streamline operations, making it a valuable asset for any storage business owner. “Just a little bit of time now, it’s a lot of free time later on,” Carola concludes, encapsulating the long-term benefits of investing in a robust management system like Storeganise.

Download the ultimate Self Storage e-book

Everything you need to know about setting up your self-storage facility.

Download for FREE